For simplification and discussion purposes, we break our deployments into three categories.

Category	Timeframe per Site Location
1	1 Day or Less (Short)
2	2-6 Days (Medium)
3	7+ Days (Long)

Concert Techs Benefits
We have to be at the top of our game to provide you with the management resources you need to provide the highest level of service quality to our customers. Your value will be clearly evident in the way we conduct business with you. Some of the benefits of working with Concert Technologies for Category 1, 2 and 3 deployments include:

• Knowledge of working with a trusted, experienced management company which provides professional treatment of all partners
• Assignment of a dedicated Project Facilitator as your single point of contact with additional contacts that provide redundancy
• Clear and comprehensive work orders
• Quick response timeframes to site and technology questions
• All scheduling and site coordination activities completed prior to dispatch
• Equipment delivery (when applicable) provided to your doorstep, thus eliminating the risk of lost or undelivered packages
• Timely dispute resolution
• Access to specialized equipment and test gear
• Same-day work order confirmation completion process for payment